Return & Refund Policy

Here at KnifeDrop we want you to be completely satisfied with everything about your purchase. If you’re not happy with anything, for any reason, then all you have to do is return it within 14 days for a full refund. Please note the product must be unused and in its original packaging. The return shipping charge is at your cost. You can arrange the return shipping or we can send you a shipping label. The cost for us to send you a shipping label is £9.99 including VAT.

How to return products and get refunded

  • Contact us with your order details to receive an RMA number. You can contact us at sales@knifedrop.com or by ringing 0161 785 8073
  • We’ll either email you a Parcel Force shipping label OR you arrange the return of the product at your convenience
  • If you want us to send you a label, then all you do is parcel the product back up, attach the label and then drop them off at your local post office
  • As soon as we receive the product back we issue you with a full refund minus the returns label cost (if you’ve used our shipping label)
Your statutory rights are not affected.

PJS (UK) Ltd t/a KnifeDrop
Voyager House
Duke Street
Shaw
OL2 8PA
United Kingdom

Phone: +44 (0)161 785 8073

Email: sales@knifedrop.com
VAT Registration Number: GB 867 0180 18
Company number: 6074488